Support

Help with One Line.

Use this page for subscription, account, restore purchase, and app support.

Contact

For support, email support@mail.onelineatatime.app. Include the email address you use to sign in, the device you are using, and a short description of the issue.

Restore Purchases

If you already purchased a subscription, open One Line, go to the upgrade screen, and tap Restore Purchases. Make sure you are signed in with the same Apple account that made the purchase.

Manage Subscriptions

App Store subscriptions are managed by Apple. Open your Apple account subscriptions settings to view, cancel, or change a subscription.

Availability

One Line is currently available for iPhone only. Android and web apps are not available yet.

Unlimited Passages Not Showing

  • Confirm you are signed in to One Line.
  • Confirm the App Store purchase completed successfully.
  • Use Restore Purchases from the upgrade screen.
  • Check your network connection and reopen the app.